Shipping policy

Shipping Policy
📧 Email: contact@Tekkei.com
🌐 Website: www.Tekkei.com

Products Sold on Amazon

Some products provided by Tekkei are sold on Amazon, where all orders are processed, shipped, and delivered according to Amazon’s shipping policies.

  • If you purchase a product from Amazon, Amazon's shipping terms, delivery timeframes, and policies apply.
  • Any inquiries about shipping delays, tracking, or issues for Amazon orders should be directed to Amazon Customer Support.
  • Tekkei does not have control over Amazon’s shipping schedules, courier selections, or delivery policies.

For more details, refer to Amazon’s official shipping policy.

Products Fulfilled by Tekkei

For products purchased directly from Tekkei.com, we ensure efficient and reliable shipping.

Delivery Time

  • Orders are typically delivered within 7-11 business days unless otherwise mentioned during checkout.
  • Processing time is 1-3 business days before shipment.

Shipping Destinations

We currently ship to UAE

Shipping Fees

  • Shipping costs are calculated at checkout based on your delivery location and order size.
  • We occasionally offer free shipping promotions, which will be clearly stated on our website.

Order Tracking

Once your order is shipped, you will receive a confirmation email with tracking details. You can track your package through the courier’s website.

Delays & Exceptions

While we strive to meet estimated delivery times, unforeseen delays may occur due to:

  • Customs clearance
  • High shipping demand
  • Carrier delays

If your order is delayed beyond 15 business days, please contact us at contact@Tekkei.com for assistance.

Lost or Stolen Packages

Tekkei is not responsible for lost or stolen packages after they have been marked as “delivered” by the courier. If you believe your package was misplaced, please check with your local courier service or delivery provider.

Changes & Cancellations

  • Orders cannot be canceled once they have been shipped.
  • If you need to update your shipping address after placing an order, contact us immediately at contact@Tekkei.com. Address changes are not guaranteed after order processing.

For any further questions regarding Tekkei.com orders, feel free to reach out to us at contact@Tekkei.com.